● Social Support Worker

This organization offers residential and outpatient services for people with intellectual and/or multiple disabilities and their families in the calm region of Heels, Netherlands. 

Work as a Social Support Worker in the Netherlands, helping people with intellectual and multiple disabilities.

What does a typical day look like?

• Morning: Help residents wake up, dress, wash, and eat breakfast.
• Daytime: Guide residents to activities, provide emotional support, and monitor behaviour.
• Afternoon: Assist with medication, meals, and ADL tasks; communicate with families and networks.
• Evening: Prepare residents for relaxation and bedtime routines.

You will also:

• Observe and interpret non-verbal cues.
• Handle behavioral challenges (physical and verbal aggression) using de-escalation techniques.
• Prepare and follow signaling plans and use tools like weighted blankets or comfort rooms.
• Work with varying patient ratios depending on complexity: from 1:1 for highly complex cases to 1:7 for less intensive support needs.
• Follow shift patterns between 07:00 and 22:00, with day and evening shifts only (no night shifts), each lasting 7–9 hours.
• The work involves the WZD (Care and Coercion Act) and there is also a reporting obligation for incidents.

• Strong resilience and mental stability
• Education: MBO4 (dutch system), EQF 4,5 or 6
• Comfortable working with behavioral challenges, including physical and verbal aggression
• Empathy, patience, and strong communication skills
• Reliable and able to work independently as well as in a team
• Motivation and ability to learn Dutch
• EU driver license, with commitment to own transport within 6 months
• Willingness to travel to the Netherlands for the final selection phase (mandatory, planned for March)

• Employment under the CAO (2026 version):
  o FWG 35: €2,620 – €3,670 gross per month (full-time)
  o FWG 40: €2,900 – €4,190 gross per month (full-time)
• Working hours & shifts:
  o Day and evening shifts only (no night shifts)
  o Shifts scheduled between 07:00 and 22:00
  o Shift duration: 7–9 hours
  o Contract options: 32–36 hours per week
  o EVB+ locations prefer 32 hours (36 hours also possible
• Vacation & benefits:
  o 144 hours of paid vacation per year (pro rata)
  o 8% holiday allowance
  o 8% Year-end bonus
• Onboarding & training:
  o FAH (Physical Aggression Handling) training
  o VAH (Verbal Aggression Handling) training
  o Additional ADL training, such as hoist usage and medication support
• Team culture:
  o Quarterly team-building activities